Sales Associate/Budtender | Squamish | Terrace with LMIA AVAILABLE

Sales Associate/Budtender | Squamish | Terrace

Sky High Cannabis Ltd., established in 2020, is a family-owned and operated cannabis retail store located in Squamish, British Columbia. As the first provincially licensed recreational cannabis shop in Squamish, it is affectionately referred to as a “mom and pop pot shop.” The store is dedicated to providing customers with high-quality recreational cannabis products in a safe and judgment-free environment.

The owners of Sky High Cannabis Ltd. are committed to ensuring customer privacy and safety, emphasizing the importance of protecting their clientele while offering affordable access to a variety of premium cannabis products. Their mission is to treat all customers with dignity and respect, providing honest knowledge and striving to surpass customer expectations continually.

In addition to their retail operations, Sky High Cannabis Ltd. offers delivery services within the Whistler and Squamish areas, enhancing accessibility for their customers.

The store is located at 38054 2nd Avenue, Squamish, BC and operates with a casual dress code, on-site parking and store discounts as part of their employee benefits.

Compensation

• Hourly Pay: $17.50–$20.00 per hour
• Employment Type:
  • Full-Time
  • Permanent

Work Schedule

• Shift Length: 8-hour shifts
• Additional Scheduling:
  • Weekends may be required
  • Evening shifts as needed

Location

• Primary Worksite: Squamish, BC
• Eligibility:
  Applicants must either reside in Squamish or Terrace, BC or in the Greater Vancouver Area, with a willingness to relocate to either Squamish or Terrace.
  Applications from outside these areas will not be considered.

Perks and Benefits

The position comes with a variety of attractive benefits including:

• Casual Dress Code: Enjoy a relaxed dress policy for added comfort.
• On-Site Parking: Free and convenient parking is available.
• Store Discounts: Employees receive exclusive discounts on products.

Are you enthusiastic about delivering exceptional customer experiences? We are actively seeking a Customer Service Representative with a strong passion for providing top-notch service and engaging with customers in a professional yet approachable manner.

This role is ideal for individuals eager to work in the retail sector, particularly within the growing cannabis industry. Successful candidates will demonstrate knowledge of cannabis products and the ability to work effectively under the Budtender ethics, which emphasize precision in measuring, calculating and recommending appropriate non-medical cannabis products to customers.

If you are highly motivated, customer-focused and ready for a rewarding career in retail, we encourage you to apply.

Key Responsibilities

As a Customer Service Representative, your day-to-day tasks will include:

1. Providing Outstanding Customer Service:
   • Greet customers warmly and guide them through the purchasing process.
   • Address any questions or concerns about products with professionalism and expertise.
2. Verifying Customer Identification:
   • Check and confirm the identification of all customers to ensure compliance with legal regulations.
3. Store Maintenance:
   • Keep the store environment clean and organized, both inside and outside.
4. Product Knowledge:
   • Stay updated on all cannabis products and brands offered in the store.
   • Use this knowledge to recommend the best products to meet customer needs.
5. Building Trust and Rapport:
   • Foster strong relationships with guests, creating a welcoming and supportive shopping experience.
6. Operational Tasks:
   • Handle receiving and stocking inventory efficiently.
   • Manage cash transactions accurately and securely.

Requirements

To excel in this role, candidates must meet the following qualifications:

Mandatory Qualifications

• Valid “Selling it Right” Certification:
  This is a provincial requirement for working in the cannabis industry.
• Cannabis Industry Experience:
  Previous experience in the cannabis sector is required. While experience in the legal cannabis industry is preferred, other relevant experience may also be considered.

Preferred Qualifications

• Driver’s License:
  Possessing a valid driver’s license is preferred for this role.
• Weekend and Evening Availability:
  Flexibility to work during weekends and evenings is essential to meet scheduling needs.

Personal Attributes

• Positive Attitude:
  Approach work with enthusiasm and professionalism.
• Strong Work Ethic:
  Be dependable, proactive and willing to go the extra mile to support team success.

LMIA Availability

This position is LMIA-supported, making it an excellent opportunity for eligible individuals seeking work opportunities in Canada.

Work Schedule

• Shift Length: 8-hour shifts
• Flexibility:
  • Ability to work evenings and weekends as needed to meet business demands.

Location and Relocation Details

Applicants must meet the following location requirements:

• Reside in or around Squamish, BC or Terrace, BC.
• Alternatively, applicants from the Greater Vancouver Area are welcome, provided they are willing to relocate to either Squamish or Terrace prior to starting work.

Relocation Expectation

Applicants must be prepared to relocate before starting work if not currently residing in Squamish or Terrace.

Application Process

To apply, candidates should ensure they meet the following prerequisites:

1. Location Requirements:
   Confirm that you currently reside within Canada and meet the location eligibility criteria.
2. Experience:
   • Minimum Requirement: At least one year of experience in customer service.
   • Preferred Experience: Experience in the cannabis industry or retail sector is an advantage.
3. Commute/Relocation Readiness:
   Applicants must have a reliable means of commuting to the work location or be prepared to relocate.

Candidate Profile

Ideal applicants will possess the following qualities and skills:

• A passion for providing exceptional customer service.
• An ability to work in a fast-paced retail environment while adhering to cannabis industry standards.
• Strong communication and interpersonal skills to establish trust with customers.
• A proactive attitude, coupled with the ability to learn quickly and adapt to various situations.

Application Questions

Applicants should be prepared to address the following during the application process:

1. Do you currently reside within Canada?
2. Are you willing to relocate to Squamish, BC, if required?

Work Environment

This is an on-site role, requiring in-person interaction with customers.

The role of Customer Service Representative offers an exciting opportunity to grow within the cannabis retail industry. With a competitive pay rate, attractive benefits and a supportive work environment, this position is perfect for those looking to build a fulfilling career in the dynamic retail sector.

Candidates who meet the location, experience and certification requirements are encouraged to apply and join a team dedicated to delivering outstanding service and fostering a welcoming shopping experience for all customers.

Here are 12 FAQs related to the job posting:

1. What is the primary location for this position?

The job is located in Squamish, BC. Applicants may also relocate to Terrace, BC, if needed.

2. Is experience in the cannabis industry mandatory?

Yes, previous experience in the cannabis industry is required, though experience in the legal cannabis industry is preferred but not mandatory.

3. Do I need a certification to apply for this position?

Yes, a valid Selling It Right Certificate, required by the province, is mandatory for this role.

4. Does the employer provide LMIA support for work permits?

Yes, the employer offers LMIA support, making it possible for eligible candidates to work legally in Canada.

5. What are the working hours for this role?

The position involves 8-hour shifts with potential evening and weekend shifts. Expected weekly hours range from 32 to 40 hours.

6. What is the pay range for this job?

The hourly pay ranges from $17.50 to $20.00, depending on experience and qualifications.

7. What benefits are provided to employees?

The benefits include:

• Casual dress code
• On-site parking
• Employee discounts on store products
• Bonus pay

8. Can I apply if I reside outside Canada?

No, only candidates who reside within Canada and meet location requirements (Squamish, Terrace or Greater Vancouver Area) are eligible to apply.

9. Is relocation assistance provided?

While the employer does not specify relocation assistance, candidates from the Greater Vancouver Area must be willing to relocate to Squamish or Terrace before starting the job.

10. What is the preferred skill set for this role?

Key skills include:

• Customer service experience (1 year preferred)
• Product knowledge in the cannabis industry
• Strong communication and interpersonal skills

11. Is a driver’s license required for this job?

A driver’s license is preferred but not mandatory.

12. How should I apply for this position?

Applicants must ensure they meet all requirements including location eligibility and submit their application online, answering questions such as their residency status and willingness to relocate.

Let me know if you need additional details!