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Restaurant Manager Opportunities at Tim Hortons with Visa Sponsorship

Restaurant Manager Opportunities at Tim Hortons with Visa Sponsorship

Tim Hortons has become an iconic part of Canadian culture, known for its community-oriented approach and commitment to quality.

Tim Hortons Inc., also known as Tim’s or Timmies, is a renowned Canadian fast food restaurant brand. Based in Toronto, Tim Hortons offers coffee, doughnuts, and various fast food items.

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As of March 2, 2022, it holds the title of Canada’s largest quick-service restaurant brand, boasting 4,949 locations across 15 countries.

Tim Hortons is dedicated to creating an inclusive and diverse workplace. We believe in providing equitable employment opportunities to all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status.

Job Details

  • Location: Calgary, AB
  • Salary: $21.75 hourly for 35 hours per week
  • Terms of Employment: Permanent, Full-time
  • Start Date: As soon as possible
  • Vacancies: 105 vacancies
  • Address: 874 Sinclair Rd, Oakville, ON L6K 2H3, Canada
  • Phone: +1 905-845-6511
  • Province: Ontario

Job Requirements

  • Languages: English
  • Education: College/CEGEP
  • Experience: 1 year to less than 2 years

Specific Skills

As a Restaurant Manager at Tim Hortons, your responsibilities will include:

Customer Complaints

Addressing Complaints: Respond to customer complaints or concerns promptly and effectively.

Resolution Strategies: Implement strategies to resolve issues and enhance customer satisfaction.

Recruitment and Training

Staff Management: Recruit, train, and supervise personnel to ensure a high-performing team.

Development Programs: Develop and implement training programs for continuous staff improvement.

Marketing

Strategy Implementation: Participate in the development and implementation of marketing strategies.

Promotional Activities: Coordinate promotional activities to attract and retain customers.

Negotiation

Client Negotiation: Negotiate catering or facility use with clients to ensure mutually beneficial agreements.

Vendor Contracts: Negotiate food and other supply contracts with vendors to secure favorable terms.

Financial Management

  • Income Monitoring: Monitor income and adjust procedures and prices as needed to meet financial goals.
  • Budgeting: Create, implement, and analyze budgets to ensure financial stability and growth.

Health and Safety

  • Regulatory Compliance: Ensure compliance with all health and safety laws and regulations.
  • Safety Protocols: Implement and enforce safety protocols to protect employees and customers.

Customer Service

  • Exceptional Service: Provide exceptional customer service to create a positive dining experience.
  • Feedback Utilization: Utilize customer feedback to make improvements and enhance service quality.

Scheduling

  • Work Schedules: Establish work schedules for employees and track their performance.
  • Staff Coordination: Coordinate staff shifts to ensure optimal coverage and efficiency.

Operations

  • Operational Planning: Plan, organize, direct, control, and evaluate daily operations.
  • Efficiency Improvements: Identify and implement improvements to enhance operational efficiency.

Personal Suitability

The ideal candidate should possess the following qualities:

Interpersonal Effectiveness: Strong interpersonal skills to manage relationships with staff and customers.

Adaptability: Ability to adapt to changing situations and handle diverse responsibilities.

Accuracy: Attention to detail and accuracy in all tasks.

Client Focus: A strong focus on meeting and exceeding client expectations.

Dependability: Reliable and responsible in fulfilling job duties.

Organization: Excellent organizational skills to manage multiple tasks and priorities.

Employment Groups

Tim Hortons promotes equitable employment opportunities for all job applicants, including:

  • Indigenous people
  • Individuals with disabilities
  • Newcomers to Canada
  • Youth

Who Can Apply for This Job?

The employer accepts applications from:

  • Citizens of Canada and permanent residents of Canada
  • Other candidates with or without a valid Canadian work permit

Benefits of Working at Tim Hortons

Competitive Salary

  • Hourly Wage: $21.75 per hour
  • Weekly Hours: 35 hours per week

Comprehensive Training

  • Onboarding: Receive thorough training upon joining.
  • Ongoing Development: Access to continuous learning opportunities to enhance skills and knowledge.

Career Growth

  • Advancement: Opportunities for career growth within the company.
  • Skill Development: Enhance your skills and gain valuable experience through various training programs.

Inclusive Work Environment

  • Diversity: Embrace a workplace that values diversity and inclusion.
  • Supportive Culture: Join a team that supports and encourages each other to achieve their best.

Additional Perks

  • Flexible Scheduling: Enjoy a work schedule that suits your needs and promotes work-life balance.
  • Employee Discounts: Benefit from discounts on Tim Hortons products, allowing you to enjoy your favorite items at a reduced cost.

How to Apply

If you are passionate about delivering exceptional service and have the required qualifications and experience, we encourage you to apply. To submit your application, please visit the Tim Hortons website and follow the application instructions.

APPLY HERE

Contact Information

For any inquiries, you can contact the Tim Hortons team at:

  • Address: 874 Sinclair Rd, Oakville, ON L6K 2H3, Canada
  • Phone: +1 905-845-6511

Tim Hortons is dedicated to creating an inclusive and diverse workplace. We believe in providing equitable employment opportunities to all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status.

Tim Hortons offers a unique work environment where you can grow and succeed. Here are some reasons to join our team:

Innovation and Growth

  • Continuous Improvement: Be part of a company that values innovation and continuous improvement.
  • Career Advancement: Opportunities for career advancement and professional growth through various programs and initiatives.

Community Involvement

  • Giving Back: Participate in community initiatives and make a positive impact on the communities we serve.
  • Volunteer Opportunities: Engage in volunteer activities and contribute to social causes supported by Tim Hortons.

Employee Recognition

Acknowledgment: Get recognized for your hard work and dedication through various recognition programs.

Incentives: Earn incentives and rewards for outstanding performance and contributions.

Tim Hortons’ Values

Customer Focus: Prioritizing customer needs and delivering exceptional service in every interaction.

Teamwork: Fostering a collaborative and supportive work environment where team members can thrive.

Integrity: Upholding the highest standards of honesty, ethics, and integrity in all business practices.

Respect: Valuing diversity and treating everyone with respect and dignity.

QUERIES ABOUT THE JOB

1. What are the working hours for the Restaurant Manager position?

The Restaurant Manager position requires working 35 hours per week, with a flexible schedule to accommodate operational needs. The work hours may vary depending on the needs of the restaurant and peak business times.

2. What qualifications do I need to apply for this role?

Applicants should have a College/CEGEP education level and 1 year to less than 2 years of experience in a similar role. Proficiency in English is required to communicate effectively with customers and staff.

3. What benefits are offered to employees at Tim Hortons?

Employees enjoy a competitive salary, comprehensive training, career growth opportunities, an inclusive work environment, flexible scheduling, and employee discounts on Tim Hortons products. Additional benefits may include health and wellness programs, retirement savings plans, and performance bonuses.

4. How does Tim Hortons support diversity and inclusion?

Tim Hortons is committed to creating an inclusive and diverse workplace. We promote equitable employment opportunities for all qualified individuals, including Indigenous people, individuals with disabilities, newcomers to Canada, and youth. Our diversity and inclusion initiatives aim to create a supportive and welcoming environment for all employees.

5. What is the process for applying for the Restaurant Manager position?

The application process involves submitting your application through the Tim Hortons website. Ensure you provide all necessary information and follow the instructions carefully. The recruitment team will review your application and contact you if you are shortlisted for further assessments or interviews.

6. How does Tim Hortons handle customer service?

Customer satisfaction is a top priority at Tim Hortons. As a Restaurant Manager, you will play a key role in ensuring that customers receive exceptional service and that their concerns are addressed promptly. You will also implement strategies to enhance the overall customer experience and foster positive relationships with customers.

7. What kind of training will I receive as a new Restaurant Manager?

New Restaurant Managers at Tim Hortons will receive comprehensive training, including onboarding and continuous learning opportunities. The training program covers various aspects of restaurant management, customer service, health and safety protocols, financial management, and team leadership. This ensures that you are well-prepared for your role and equipped with the necessary skills to succeed.

8. How does Tim Hortons ensure the safety of its employees?

Tim Hortons follows strict health and safety protocols to ensure a safe work environment for all employees. Safety training is provided to all staff members, and necessary safety equipment is supplied. The company regularly reviews and updates its safety policies to comply with regulations and industry best practices.

If you are looking for an exciting opportunity to lead a team and make a difference in a dynamic work environment, apply for the Restaurant Manager position at Tim Hortons today. We look forward to welcoming you to our team and seeing the positive impact you will make.

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